Privacy Policy

At One Brown Cow we recognise the importance of protecting your privacy. Please be assured that we do not sell or trade any personal or sensitive information about our customers or prospective customers to any company, organisation or person outside of One Brown Cow.

Our checkout is secured using SSL and verified by a server certificate which means all data entered at checkout is encrypted throughout the checkout process. You can check our server certificate by clicking on the padlock symbol in your browser.

One Brown Cow Ltd. is Payment Card Industry Data Security Standard (PCI DSS) compliant.

Personal Information

When using our store to make a purchase we will collect the following personal information. Your full name, your address and various contact details. Should you require your purchase to be sent as a gift, the same personal information relating to your choosen gift recipient is also collected. All online payments are securely processed via either PayPal or Stripe. This means we do not need to collect or store, access or see, any of your credit or debit card details.

Any information we collect about you during your visit to our site is used only to enable us to process your order and administer our site or facilitate delivery of your order. From time to time we also like to keep you up to date and informed of special offers, new products and improvements to our site. You have the option to opt in or out of our mailing list during the checkout process, from your account settings if you have set up a full account to use our site (guest accounts do not have access to this option). you may also opt out from the opt out links provided in any promotional emails we may send you.

Use of Cookies

During your shopping experience on our web site we use cookies (files which are sent by us to your computer or other access device) to enable us to track and process your order as you use our store and proceed through our checkout to make payment. PayPal or Stripe may also use cookies to continue and complete the payment process as seamlessly as possible. We do not control the setting of any cookies used by our payment gateways so please check the payment providers web site for more information about their own cookies and how to manage them.

To shop and make purchases from our store essential cookies should be enabled. If cookies are disabled you will still be able to browse our store but you may not be able to complete your purchases.

Managing Cookies

Our cookies do not store sensitive data like your name, address or any payment details and our cookies are only valid for your current visit and are set to expire after a set period of time. Our cookies can be removed from your computer using your browser safety settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org (this link opens in a new window - please note that we can not be held responsible for the content of external websites or any cookies they might use.)

3rd Party and other Cookies

You may notice when visiting our site that some cookies are not related to One Brown Cow. These may related to embeded content like Youtube or social interaction tools like AddThis which enable you to share the content of our site with your favourite social sites. We have included these features on our site to enhance your shopping experience or to provide additional product information. As we do not control the setting of these cookies we recommend you check with the third-party websites we use for more information about their cookies and how to manage them.

Like a huge number of web sites on the internet we also use Google Analytics to monitor visits to our site and to provide insights in to how our web site is being used. As we do not control the setting of Google Analytics cookies, we recommend you check with Google for more information about their cookies and how they use them.

If you do not want Google Analytics to collect your site usage data for all sites you visit they are developing a browser add-on tool to enable you to opt-out of their analytics service which can be found here. (this link opens in a new window - please note that we can not be held responsible for the content of external websites or any cookies they might use.)

additional information

If you do not wish to allow our cookies on your computer, please do not use our web site.

Our privacy policy and cookie information are part of our company terms and conditions. By accepting our terms and conditions you also accept that this page forms part of those terms and conditions. Our terms and conditions page can be found here.

this page was last revised 18/09/2024